TRAVEL HELP
Briefly explain where you are and what help you need. In the mountains, give the trail name and details from a nearby location sign. By the sea, include the names of nearby ports and facilities.
Travel planning at a glance
In Jeju, call 119 for fire, medical emergencies or rescue, and 112 for police assistance. For tourist information and transport enquiries, contact 1330 or the Jeju Tourist Information Center. For lost belongings, check with the business you used and the National Police Agency's lost-and-found portal.
In an emergency, call the emergency number directly. For travel advice, contact a tourist information center.
The center can help with attractions, transport and travel information. Check its official information for opening hours and language availability.
Jeju Tourist Information Center details ↗First contact the transport operator, restaurant or accommodation you last used. For a taxi, have the vehicle and company details from your receipt ready; for a bus, the route and boarding time; for a flight, the airline and flight number.
National Police Agency lost-and-found portal ↗Check with your airline or ferry operator about changes, refunds and alternative services, then adjust your accommodation, car rental and activity bookings. Cancellation terms do not automatically carry over to bookings with other operators.
Find airline and ferry operator information →On your last day, leave enough time to return to the airport or port instead of packing your itinerary with visits to remote oreum or other islands. Allow separate time for returning your rental car, taking the shuttle and checking in before your flight departs.
Jeju Tourism Organization emergency contacts ↗ · Tourist Information Center ↗. Use tourist information numbers for travel enquiries and emergency numbers for emergencies.
Call the 1330 tourist information service or the Jeju Tourist Information Center on 064-740-6000. Check the center's official information for opening hours and language availability.
Contact the transport operator, restaurant or accommodation you last used, and check the National Police Agency's lost-and-found portal. Vehicle details from your taxi receipt, the bus route and boarding time, or the airline and flight number can help with the search.
First check with your airline or ferry operator about changes, refunds and alternative services, then adjust your accommodation, car rental and activity bookings. Cancellation terms do not automatically carry over to bookings with other providers.